StaffThe Emory Valley Center Staff
Jennifer has been employed with Emory Valley Center since 2001. She graduated from the University of Tennessee with a Bachelor of Arts degree in Sociology. Prior to coming to Emory Valley Center Jennifer was a Direct Support Professional, Vocational Rehabilitation Case Manager, Independent Support Coordinator and held various management positions in the retail industry. Jennifer has held several different positions while at Emory Valley Center including Professional Services Director, Residential Services Director and is currently the President. As President, Jennifer maintains a high quality person centered program in accordance with the mission, vision, values and standards of Emory Valley Center. She ensures compliance with requirements of all funding sources and local, state, and federal laws and regulations as it pertains to Company operations. She provides leadership that fosters effective teamwork, positive staff morale and excellent customer service and directly supervises the Vice President of Operations, Vice President of Finance, Vice President of Human Resources, Vice President of Community Engagement, Quality Assurance Director, Facilities Director, Early Learning Center Director and Early Intervention Director.
Vice President of Operations
Crystal worked for Emory Valley Center for six years in the late 90’s and early 2000’s and has been back at the center since 2004. Crystal graduated from Tusculum College with a Bachelor of Science degree in Organizational Management with a concentration in Human Resources. Crystal has held many positions at Emory Valley Center including: Direct Support Professional, Personal Assistant, Day Services Assistant, Day Case Manager, Case Manager, Program Manager, HCBS Case Manager, Incident Management Coordinator, Quality Assurance Director. She is currently the Vice President of Operations and oversees the Directors in the various locations, as well as all programs and development associated within. Crystal ensures that all contract compliance and matters of licensure and quality assurance are met as required by local government ordinances, federal standards and state practices. She oversees all area programs to ensure person-centered designed inclusive programs and self-determination for people with disabilities while ensuring quality services are provided according to state contracts and the Council on Quality Leadership standards.
Vice President of Finance
Bridget has experience in health care as a controller and then CFO of a critical access hospital in western Nebraska. She also has 8 years of public accounting experience in the Sevierville area. Bridget holds a Master’s degree in Accounting and Financial Management and a Bachelor’s degree in Health Care Services. She has been a licensed CPA since 2009. Bridget began her role at Emory Valley Center as the Controller and was promoted to the Vice President of Finance in 2020. Bridget oversees the financial department including Accounts Payable, Accounts Receivable, Client Financial Services, HUD clerks and the IT department.
Vice President of Human Resources
Jenny has been with Emory Valley since May of 2012 when she began as a Human Resource Specialist. She holds a Bachelor’s degree in Human Resources and International Business from the University of Tennessee. Having worked in government and private for-profit enterprises, Jenny found her passion working at EVC supporting people with intellectual and developmental disabilities. She was promoted to HR Manager in 2013, HR Director in 2014 and VP of Human Resources in 2016. Jenny is very hands-on and involved in staff training and development, policy and procedure development and implementation; but her favorite part of working at EVC is helping to create a positive and professional culture for the staff and persons supported by the Company.
Vice President of Community Engagement
Janet began her career with Emory Valley Center in 2014 as the Director of Development and was promoted to the Vice President of Community Engagement in July 2016. She holds a Bachelor of Science degree in Advertising from The University of Florida and has more than 30 years experience in a variety of print, broadcast and media relations management positions in addition to business development, marketing, community relations, nonprofit fundraising and event planning. As the Vice President of Community Engagement, Janet is responsible for creating, implementing and coordinating all Emory Valley Center’s (EVC) communications, development, fundraising and public relations activities. In addition, she is in charge of identifying and engaging private and public stakeholders and funding sources from individuals, foundations and corporations, as well as local, county, state, and federal initiatives.
Clinical Services Director
Heather is a Licensed Clinical Social Worker who joined the EVC team in December 2019 to help develop and implement a Behavioral Health program specifically designed for persons dually diagnosed with an intellectual and/or developmental disability AND a psychiatric disorder. She has eight years of direct clinical experience working with at-risk families and children who have experienced maltreatment and/or severe abuse and continues as a PRN Social Worker at East Tennessee Children’s Hospital. Heather has a graduate certificate in Treatment of Trauma and is trained in Eye Movement Desensitization and Reprocessing Therapy in addition to other modalities.
Community Support Director
Layla was employed with Emory Valley Center for seven years in the early 2000’s, she returned to work as the Residential Services Director in 2014 and is now the Operations Director. Layla holds a Bachelor of Science in Psychology and prior to coming to Emory Valley Center, Layla worked as a Direct Support Professional. Layla has held many positions while at Emory Valley Center including Case Manager, Program Supervisor, Professional Services Director, Assistant Residential Services Director and Residential Services Director.
Kevin has been employed with Emory Valley Center since 2007. He began his career path by working as a laborer for a plastering contractor in 1993. Over the next several years he progressed to an apprentice learning the trade, and advanced to a journeyman plasterer. He continued working for plastering contractors in the role of plaster foreman. After more than 10 years in the plastering trade, Kevin went to work for a high-end custom home builder continuing to learn different trades and then moving into their service and maintenance department. Kevin has held several roles with Emory Valley Center, including: Maintenance Foreman, Maintenance and Transportation Coordinator and was promoted in 2017 to Facilities Director. As the Facilities Director, Kevin supervises the maintenance and custodial staff and is responsible for the maintenance and repair of all Emory Valley Center properties and vehicles.
Early Intervention Director
Anna has been employed with Emory Valley Center since 2010. She started as an assistant director for the home and community-based Early Intervention program. Anna holds a Bachelor of Arts in Early Childhood Development, and has worked in the field of Early Childhood for the past 15 years. Her experience includes working with children and families in a domestic violence shelter, assisting as an Applied Behavior Analysis Therapist for children with autism, working with Head Start and Early Head Start programs as both an education coordinator, as well as a disabilities coordinator; supervising classroom and home-based teachers, and consultant work as a behavior coach for teachers working with children two to five years of age in childcare centers in North Carolina. Currently, Anna is the Director of the Early Intervention program where she supervises 37 Early Interventionists, 3 Interpreters, and ensures quality, in-home services for 500 children and their families. In addition, Anna is certified as a Routines Based Interviewer, and is on a planning committee with the state coordinating an annual conference for Early Interventionists working throughout the state of Tennessee.
Quality Assurance Director
Kristen has been employed with Emory Valley Center since 2013. Kristen is a Licensed Practical Nurse and earned a Bachelor’s degree from King University in Business Administration. Kristen started her career in the field of disabilities in 2000 as a Direct Support Professional working for an agency in Iowa. During her tenure there she was a Site Coordinator, Program Manager, and Quality Improvement Manager. She worked in many areas including; small waiver homes, group homes, hourly services, children’s services, day services, and employment services. While at Emory Valley Center, Kristen worked as a Case Manager and then was promoted to her current position of Quality Assurance Director. As the Quality Assurance Director, Kristen is responsible for looking at all programs and evaluating them for compliance utilizing various measures. She is also responsible for Incident Management and Investigations.
Early Learning Center Director
Terry has been employed with Emory Valley Center since 2012. Terry holds a Bachelor of Science in Interdisciplinary Studies and an Early Childhood Program Administrator Credential from Tennessee State University. Terry began working at Emory Valley Center as the Program Coordinator with the Early Learning Center and is now the Director. As the Early Learning Center Director, Terry is responsible for ensuring the Early Learning Center provides an inclusive and high quality learning environment characterized by family-centered services; training and supervising the Early Learning Center staff; supporting the staff in the implementation and maintenance of the Department of Human Services (DHS) licensing regulations, the Tennessee Stars Licensing System and the Center for the Social and Emotional Foundations of Early Learning practices.
Workforce Development Director
Daisy has been employed with Emory Valley Center since 2001. Daisy has a Bachelor of Science in Organizational Management with a minor in Human Resources. Daisy has held several positions while at Emory Valley Center including Direct Support Professional, Day Services Assistant and Assistant to the President before being promoted to the Workforce Development Director. Daisy is responsible for overseeing the general job placement portion of the Employment Program to include the Vocational Program (facility-based services), Community Based Services, Pre-Employment Transitional Services, Employment and Community First, Vocational Rehabilitation Services and the Ticket to Work (TTW) program.
Family Support Director
Regina has been employed with Emory Valley Center since 2010 when she began working in the Supported Employment department as a Job Coach. In 2011 she was promoted to the Community Enrichment Manager, in 2013 to Special Services Assistant Director and in 2015, was promoted to the Director of Family Support. Regina holds a Bachelor of Science degree in Criminal Justice Administration from Middle Tennessee State University with concentrations in Youth Offender Rehabilitation, Sociology and Psychology. As the Family Support Director, Regina is responsible for the Family Support Program which serves more than 450 families in an 11 county area.